JCB opens new parts distribution centre
Sept. 29, 2014 - JCB has officially opened its newest North American parts distribution center in Aurora, IL. This Chicago-area facility will serve as JCB’s main parts distribution center in North America, joining the company’s three other parts warehouses in Savannah, GA; Fontana, CA and Ontario, Canada.
“This new facility more than doubles our previous North American warehouse capacity, making it possible for us to stock more parts inventory in North America than ever before,” said Chris Giorgianni, vice president of parts and services for JCB North America. “Furthermore, by establishing our main parts distribution center in Chicago’s centralized location, we’ve been able to reduce transit times to our dealers. That means our North American customers will be able to more quickly get the parts they need to stay up and running.”
The Chicago facility will serve as the main parts distribution hub and provide the breadth and depth of inventory needed to service our customers. This new facility will service a large portion of the Midwestern United States, the Northeast and South Central United States. JCB’s North American Headquarters in Savannah and its parts distribution center in Fontana, CA will continue to provide primary parts support to the Southeastern, Western U.S. and Mexico respectively, with the Chicago warehouse providing backorder support as needed and the Ontario, Canada facility continuing to serve its Canadian dealers and customers.
“The opening of this new parts distribution center is a significant investment in servicing our North American customer base.” said Arjun Mirdha, president and CEO for JCB North America. “JCB has now expanded from one parts distribution center to four locations. With the opening of the Chicago facility, and the recent doubling of our Canadian facility, we’ve doubled our total parts warehouse capacity and continue to expand our reach throughout the U.S., Canada and Mexico. This new main parts distribution center, and likewise, our recent investment in several new field-based service support personnel, will allow us to better support our growing dealer network, national account partners and customers throughout North America.”
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