Rental industry profile: The small-town president

Rental industry profile: The small-town president

He hasn’t been in the rental industry as long as some “old-timers

Software showcase: December 2017

Software showcase: December 2017

Get more out of your most precious commodity – data – with these tools.

A long winter’s nap – winterizing EFI engines

A long winter’s nap – winterizing EFI engines

electronic fuel injection gains traction

Heat smarts

Heat smarts

Many of you in the rental business are readying your construction heater equipment

The homebuilders

The homebuilders

According to Warren Carriere, once you get rentals in your blood, it’s really tough to change industries.

He hasn’t been in the rental industry as long as some “old-timers,” but Mike Maltby has had his hands in the Canadian Rental Association for more than a decade. Starting in early 2018, the 35-year-old will take on a one-year term to become the next president of the association.
According to Warren Carriere, once you get rentals in your blood, it’s really tough to change industries. Despite starting out on a career path in social work, Carriere found himself bitten by the rental bug more than 14 years ago.
When Troy Gray was a young teenager, his family owned a grocery store. Growing up, he always knew he could eventually take over the family business if he wanted to. But that type of career simply never appealed to him. He was looking for something different — something that spoke to and excited him.
They come from all walks of life and all levels of education – young men and women who found themselves in the rental industry one way or another. Many were raised in it, but many others discovered something special when they joined a store, often not knowing anything about the business they were getting into.
Getting ‘em up and down, that’s what we do here,” says Victor Moffat, general manager of AGF Access’ central division. It’s a simple proposition, but the challenge of providing engineered access solutions is complex enough that AGF Access Group has grown across the country with its wide variety of solutions and deep well of expertise.
It’s been less than a year since Matt Brun left a career in the insulation business to open Shediac Rentals and Sales, but he already knows it was a good choice. “I just love my job,” he says. “I’ve been in attics doing insulation, and it can be the worst.
The growth of United Rentals’ specialty rental network in North America has been a prominent industry topic for more than a decade.
J im McCann Jr. proudly states his company’s motto: “Now You’re Torquing!” As he likes to tell it, torque has proven itself to be almost unmatched in one big nuts-and-bolts respect – as a practical means of achieving clamp load in a fastener.
Since 1956, A&B Party and Event Rentals in Vancouver has always been a family business. For the Sebal family, it started when Tom Sebal was a vice-president of Woodward’s stores in the 1980s.
With 40-plus years of rental service under his belt, Peter Lavigne can speak at length about longevity in business. “You have to enjoy helping people everyday, solving their problems, giving them the right tools,” says the 61-year-old co-owner.
If you have not yet met Hank McInnis, now’s your opportunity to get to know him.  Starting in February, McInnis will become the next president of the Canadian Rental Association, and take over a one-year term to represent your organization’s best interests.
Peter Darbishire, editor of Canadian Rental Service between 1984 and 2007, shared his memories of the early days of the magazine, the rental industry and the Canadian Rental Mart.
Nov. 16, 2017 - The final CRA Ontario meeting of 2017 was graced with some new faces among the old at the Wacker Neuson facility in Mississauga, Ont., yesterday. Representatives from Hertz, Home Depot and an online rental provider rounded out the group of about 50 attendees.
This is my last article for Canadian Rental Service magazine and I am proud to say I kept the tradition of keeping Patrick up all night wondering if I would make the deadline. I would like to thank Patrick for his patience. [Never lost a wink. - ed.] I would like to thank all the members both regular and associate for making this a wonderful ride.
Oct. 19, 2017 - The Ontario Canadian Rental Association made a rare stop in Windsor, Ont., last night to enjoy the hospitality of the Windsor Yacht Club on beautiful Riverside Drive overlooking a spectacular sunset on the Detroit River. About 30 members enjoyed a delicious buffet of salmon and roast beef with mushroom sauce, then listened to Matt Mitchell, an enforcement officer from the Ontario Ministry of Transportation explain regulations for CVOR-licensed and other commercial vehicles.
I had no idea what I was going to write about this month and Patrick was putting the pressure on me.  As I thought about it, I realized this message will be much like the rental business – you will not know what is next until you read it and some things you will have heard before.
Spring has finally sprung and it is time to do some clean up and organizing.  Snow plows have a tendency  to do some damage and leave behind a mess. Check your fences where the snow has been piled and sweep your lots and re-paint lines if needed.
April 20, 2017 - Clinton, Ontario was the site of the final CRA Ontario meeting for the 2016-17 season.
Trade show season has come to an end and I must say I enjoyed every show I had the opportunity to attend. Before I go any further I would like to say thank you for doing an excellent job of putting together our Canadian shows to Nathalie, Jenna and Terra at our head office along with the local boards and associate members.
We made it through another Canadian winter. Mother Nature was very kind to us here in Nova Scotia. The same cannot be said for neighbours in New Brunswick. An ice storm the end of January left many people without power for two weeks. But now that spring is here I am looking at my gardens thinking they need some work and, like in business, first you need a plan. There are people and resources in the CRA/ARA that can help you with this plan. Once you have a plan it is time to plant your seeds.
As is customary, the Canadian Rental Association (CRA) held its annual general meeting February 27th during The Rental Show which this year was held in Orlando, Florida.
By now I hope you have read my piece in the February issue of Canadian Rental Service and have come to realize that I am all about the Canadian Rental Association benefits. As this is the party and event issue, I took some time to learn a little about that side of the business. Being an equipment guy, I knew nothing of the party and event business and after reading this you may say and I still don’t.
The Canadian Rental Association's Ontario local held its January meeting on Jan. 18 at Kubota Canada' huge distribution warehouse in Markham, Ont. About 50 attendees got an eyeful of a thoroughly modern construction equipment operation along with dinner and an informative talk on Tier IV diesel standards.
The meeting package for the Canadian Rental Association's national Annual General Meeting is now available to members. The AGM will take place Feb. 27 at 4:00 pm at the Orange County Convention Center in Orlando, Fla., room S319, during the American Rental Association's Rental Show.
December 12, 2017 - Caterpillar is expanding its Home and Outdoor Power product line with the introduction of a portable inverter generator.
Dec. 11, 2017 - An affiliate of Stratford-Cambridge Group (SCG), Plymouth, Mich., has acquired Custom Equipment, Richfield, Wis., with an additional manufacturing facility in West Bend, Wis.
Dec. 8, 2017 - The Board of Directors of Manitou BF, in their meeting on Dec. 5 at the headquarters of the Company, decided unanimously to renew the mandate of Mr. Michel Denis as President & CEO of Manitou for a further period of 4 years until the Annual General Assembly in 2022 that will approve the financial statements of 2021.
Dec. 8, 2017 -  The Association of Equipment Manufacturers recently recognized Hatz Diesel of America for its 25 years of association membership. The award was presented to Hatz President & CEO Mike Hartoonian by AEM Representative, Paul Malek.
Dec. 6, 2017 -  Máquina Solo is the ALLU distributor for its Transformer and Processor ranges of equipment throughout Brazil. The company, founded in 1998, has particularly found a ready market for the ALLU M-Series, with the enormous processing power of the equipment being put to good use in various surface mining applications.
Nov. 28, 2017 -  Genie invites customers to ask questions and get answers about operator training for aerial work platforms (AWPs), or mobile elevated work platforms (MEWPs), during its upcoming “Ask Me Anything” (AMA) event, December 4-8, 2017. On Monday, December 4th, Genie will post an AMA prompt on the Genie® Aerial Pros AMA Event page, as well as will be shared on social media simultaneously, to garner questions. The post will stay open, or “live,” for questions and comments through Friday, December 8th. The goal of this fourth Genie AMA event is to educate customers on how the new CSA B354 and proposed ANSI A92 standards in North America will impact aerial operator training.
November 28, 2017 - JLG Industries is equipping its customers with a variety of new resources to help them better understand and comply with the anticipated changes to the American National Standards Institute (ANSI) and the Canadian Standards Association (CSA).
Nov. 24, 2017 -  A major rebrand of ALLU has helped deliver impressive results for the Finnish based engineering company. The development of the ‘ALLU Transformer’ brand and strategy was undertaken by leading UK industrial marketing agency Armstrong in order to accurately portray the true attributes of the ALLU equipment.
Nov. 24, 2017 -  SmartLoad Technology and AccessReady from JLG Industries earned gold awards in Lift and Access magazine’s 2017 Leadership in Lifting Equipment and Aerial Platforms (LLEAP) Awards. The competition also honored JLG 1644 and 1732 high capacity telehandlers with a silver award.
Nov. 16, 2017 - Contractors Rental Supply (now owned by Sunbelt) has taken delivery of two Heat King IDF1000 indirect fired heaters at its Brampton, Ont., location. The order represents the first investment in IDF1000 heaters for the Ontario rental chain. 
November 14, 2017 - JLG Industries, a  global manufacturer of aerial work platforms and telehandlers, has partnered with Continental to provide JLG customers with the TeleMaster™ solution, a solid, flat-proof tire designed to meet the specific demands of telehandlers.
Russell Sauer is DEUTZ Corporation’s new manager of technical training. Sauer will responsible for day-to-day training operations in the Americas, which includes coordinating and supporting training programs taught by 16 certified instructors at 15 different locations. Sauer will also develop training materials designed to address existing and future technological challenges in the diesel and natural gas engine industries.
Politicians in Saskatchewan have responded to reports of vehicles with Saskatchewan plates being sent away from Alberta construction sites with a ban of their own, igniting a war of words between the provinces. 
We talk a lot here about the importance of communicating the safety message to your staff. Developing a good presentation style is one of the tools you and your safety officer can use to make sure the message gets through. Albert Einstein once said, “If you can’t explain it simply, you don’t understand it well enough.”
Is it just me, or does it seem like almost every business out there always preaches about how good their customer service is but, when it comes down to it, it feels like nothing more than lip service?
Saw a familiar complaint on social media today from a small business owner asking for ideas on how to meet prospective clients. They mentioned that everyone advises them to attend public gatherings where their clients might be, but that these gatherings were often “not worth it.” Not knowing what business the person is in, I can’t address the quality of the gatherings they attend, but this comment is common enough across every industry I’ve been involved with to merit a general response.
Toronto, Ontario – October 26, 2017 – Aecon Group Inc. (TSX: ARE) and CCCC International Holding Limited (CCCI) today announced that they have entered into a definitive agreement under which CCCI will acquire all of the issued and outstanding common shares of Aecon for $20.37 per share in cash, representing an enterprise value of $1.51 billion.
Oct. 2, 2017 - For even the most seasoned used construction and mining equipment buyers, navigating the waters of the EPA’s Tier 4 mandates can be daunting. To provide assistance, the Independent Equipment Dealers Association (IEDA) has released a free, downloadable white paper: Advice from the Experts: Getting the Best Pricing on Used Equipment in the Era of Tier 4.
Sept. 13, 2017 - Ontario’s Workplace Safety & Insurance Board says that—after conducting a multi-year engagement with experts and stakeholders—it is changing the way the board calculates employer premium rates, adding the process will be easier for employers to understand, and more accurately reflect the risks associated with operating their businesses.
Sept. 5, 2017 - EquipmentWallet, an online equipment financing marketplace, has announced the launch of its new website: www.equipmentwallet.com. The site connects small businesses seeking equipment financing and leasing with the best equipment finance companies sui ted to their needs.
Mismanagement of racking can lead to safety concerns. Without proper planning and design, moving material on and off racking systems by hand or with the use of lifting devices such as a pallet or lift truck can place workers at risk. Injury may occur due to poorly stacked or falling material, slips and trips, overreaching or being struck by other lifting devices.
With winter around the corner, thoughts are turning to preparations for the upcoming winter season. For many people, this also means looking at sourcing temporary heat for a variety of situations.
Many rental store owners – maybe you’re one of them – don’t give themselves any kind of regular pay and instead just take money out of the store account as needed. While this is technically legal, it is rather poor business management for a variety of reasons, whether it’s a corporation or a sole-proprietor business arrangement. 
Losing your phone is the worst. Here’s the story of my attempts to deal with a lost phone on a golfing trip.
November 21, 2017 - : Charter Software Inc. announced this week that CNH Case New Holland has certified the new CSPS (Common Spare Parts System) integration in their ASPEN Business Management System.
Get more out of your most precious commodity – data – with these tools.
October 10, 2017 - Lisa Wessinger, fresh from NES and United Rentals, has taken her 30 years of rental industry experience to Point of Rental’s support team, where she uses her programming knowledge to provide custom reports for rental stores.
September 7, 2017 - WesternOne Infrastructure Services is pleased to announce the launch of WEDGE, an app-enabled remote monitoring service for construction and industrial worksites.
Sept. 5, 2017 - Cooper Equipment Rentals is tipping its hat  to a large group of our employees, who they have named “Team Smush”. An internal project was started to create a management system for our inventory groups and structures so we could better serve you, our customers.
July 27, 2017 - Rental Manager is an integrated Windows-based software designed for small- to mid-size rental businesses. 
June 6, 2017 - Orion Software has introduced an all original innovative product for both the rental and the construction industries.
May 30, 2017 - Rental Essentials, Point of Rental’s cloud-based rental software, has enhanced its Kiosk feature.
April 21, 2017 - Point of Rental Software, a provider of rental and inventory management software, recently announced their new web-based dashboard for its ERP product, Rental Elite.
April 20, 2017 - Alert Management Systems has announced the release of its latest revision of its award-winning software.
March 23, 2017 - Point of Rental Software has long since been integrated with DocuSign, one of the leading electronic signature services, but has now officially released Rental eSign, an electronic signature service designed specifically for rental processes.
One of the most familiar and earliest applications for event software is laying out floor plans. Much of the guesswork around what can be fit into a specified space is eliminated when the software can provide an accurate map of the area and model how your tables, chairs, decor, stages and equipment will fit into it. 
December 13, 2017 - Little Beaver’s Towable hydraulic earth drill combines safe and powerful drilling with hassle-free operation and transportation.
Dec. 6, 2017 -  Bandit Industries will spend all of 2018 celebrating its 35th anniversary at its mid-Michigan facility, with a world-wide dealer network, and with many thousands of customers spanning multiple industries.
November 6, 2017 - ECHO Incorporated has introduced the feature laden CS-2511T top-handle chain saw - the lightest gas-powered chain saw in North America and the most powerful in its class.
Nov. 6, 2017 - Morbark has announced it has completed the acquisition of Rayco Manufacturing, Inc. (Rayco) This transaction represents the first addition since affiliates of the private equity firm Stellex Capital Management LP (Stellex) acquired Morbark in 2016. The purchase of Rayco represents a significant move towards the Company’s strategic focus on broadening the range of tree care and industrial equipment, aftermarket parts, and service offered to their Customers.
August 3, 2017 - Manitou Americas has announced a New EDGE® Extreme Duty High Reach Tree Clipper to the lineup of tree shear attachments for compact loaders.
August 3, 2017 - The ECO 600 topdresser attachment from Ecolawn Applicator will be unveiled in October at the GIE Expo in Louisville, Ky.
August 2, 2017 -Toro introduces the all-new log splitter to its rental product lineup.
August 1, 2017 - Bandit Industries’ new Model ZT1844 stump grinder claims to be the most productive compact, track mounted stump grinder on the market.
July 17, 2017 - Fred Whyte, former president of STIHL Inc., passed away July 7, 2017 surrounded by his family at his home in Virginia Beach, Va. after a battle with an aggressive form of cancer. He was 70 years old.
May 30, 2017 - The Classen TA 18 features a compact body, a steerable tine bank and even weight distribution, which makes it highly productive for homeowners and landscapers because it can easily maneuver through tight spaces and aerate at a speed of up to 4.2 mph.
March 29, 2017 - Little Wonder offers the self-propelled BedShaper edger, bed shaper and shallow trenching machine that can cut time and labour in spring bed preparation.
March 9, 2017 - Barreto has introduced their newest entry into the small stump grinding market.
Oct. 30, 2017 - Briggs & Stratton Corporation has announced that it will move production of its V-Twin Vanguard engines from a joint venture partnership in Japan to its existing manufacturing facilities in Statesboro, Georgia and Auburn, Alabama. The increased production in North America will create approximately 50 new jobs at each of the facilities.
October 30, 2017 - General Pipe Cleaners’ new, mobile-friendly website offers quick, easy, intuitive access to General’s full line of drain cleaning, inspection and repair tools – including how to use them and where to buy them!
October 5, 2017 - Fein adds the JMC USA 90 compact magnetic base drill to its Slugger line of metal working tools and accessories.
August 31, 2017 - General Pipe Cleaners Power-Vee® drain cleaner with automatic feed makes clearing small drain lines faster and easier.
Aug. 2, 2017 - Kaivac has announced that its lithium-ion battery-powered OmniFlex cleaning systems have been certified and found to meet all applicable United Laboratories (UL) and Canadian Standards Association (CSA) safety requirements.
Aug. 3, 2017 - After 40 years of company service, Andy Zelazny – National Sales Manager for General Pipe Cleaners, a division of General Wire Spring – announced his retirement at the end of September.
July 27, 2017 - Generac Power Systems has expanded its line of professional- grade pressure washers to include the 3600 PSI Professional Series unit.
July 27, 2017 - The Metro™ power drain cleaner from General Pipe Cleaners features an automatic feed and stair climbers for optimal operation.
July 25, 2017 - Columbus McKinnon Corporation has expanded its CM Tornado 360° ratchet lever hoist product line to include new 3 and 6 ton capacity units. Ergonomically designed for increased safety, the patent‐pending CM Tornado 360° allows the operator to be more productive with significantly less effort compared to conventional ratchet lever tools. 
July 10, 2017 - The SmartEquip Network is proud to announce the onboarding of Lincoln Electric. This partnership will provide owners of Lincoln Electric welding equipment with all the critical product information and parts support catalogs they need to maintain their fleet.
June 29, 2017 - Flexicore® Closet Augers from General Pipe Cleaners are the most durable closet augers in the industry.
June 1, 2017 - The new Model DRZ-O economical power drain cleaner from General Pipe Cleaners quickly and cleanly clears clogs from 1-1/4" to 3" sink, tub and laundry lines.
September 13, 2017 - The Cow Milking Contest from Twister Display has been a huge hit ever since it introduced.
July 27, 2017 - LENZIP Manufacturing Corporation, a manufacturer of industrial and commercial grade zippers has released the LENZIP No. 12 Marine Grade UV Zipper.
June 12, 2017 - Zap Zip Table-Top Game is based on the unique combination of light, sound and games.
May 30, 2017 - Battle the Blaze is a knockdown game were kids toss bean bag (or water balloons) to knock over the flames on the burning building.
March 15, 2017 - Wertz Werkz has introduced a number of new games for the party rental industry.
Table skirts, tower heaters, security fence, stake covers and more...
February 6, 2016 - Signature Systems Group, announced the release of their new steel barricade system.
January 12, 2017 - OutFront Portable Solutions has introduced its latest fencing product for crowd control.
November 30, 2016 - Magic Jump Inflatables has introduced this unique pink and purple Gift Box bounce house.
October 27, 2016 - Crown Verity has introduced a quartz tube tower heater which brings a new look to outdoor heating.
September 12, 2016 - Constructed of elm wood, the National Event Supply Wood Cross Back Chairs are a fantastic addition to your rental inventory, banquet hall or restaurant.
September 1, 2016 - The NES Reliable Teardrop Back Banquet Chair is one of the most durable event chair that features a sturdy steel frame and 2.5" thick cushion for the comfort of guests.
Oct. 18, 2017 - Terramac highlighted its latest advancements and featured new and specialty crawler carrier models in its exhibit at ICUEE 2017, held October 3-5 in Louisville, KY.
Oct. 17, 2017 - BOMAG hosted nearly 1,200 guests representing approximately 60 countries, from North America to faraway New Zealand, during its third biennial Innovation Days, held September 18-23, 2017 in Boppard, Germany. During two-day workshops and presentations, customers experienced the company’s products in action, learned about new and key technologies from application experts, and witnessed manufacturing first-hand in factory tours. This year’s week-long Innovation Days also gave BOMAG an opportunity to showcase it newly constructed demonstration and training center.
Oct. 6, 2017 - The temperature outside wasn’t the only thing running hot in Louisville, KY. Attendees and exhibitors at ICUEE – the International Construction and Utility Equipment Exposition agreed that the show exceeded their expectations with specialized exhibits, hands-on test drives, interactive product demonstrations and lots of activity and leads in the booths.
The Canadian Rental Mart, taking place March 6 and 7 at the International Centre in Mississauga, Ont., will give away a trip for two to the destination of the winner's choice on Day 2 of the show. All Rental Mart attendees are automatically entered to win when they receive their badges at the show registration desk.
July 12, 2017 - Attendees at ICUEE 2017 will be able to see industry best practices illustrated first hand with equipment on the show floor during new “field classroom” education sessions.
June 13, 2017 - Registration is officially open for ICUEE 2017, the International Construction and Utility Equipment Exposition. Attendees can look forward to new education opportunities, streamlined registration and enhanced peer networking events.
May 16, 2017 - In just over a week, one of the region’s most popular heavy equipment trade shows returns to the CN Centre. Taking place May 26th and 27th, the Canada North Resources Expo is a showcase of the leading companies and products that are part of Northern Canada’s varied resources sectors.
This year’s shows in Edmonton and Guelph, Ont., provided lots of opportunity to see the latest equipment, have great conversations with industry leaders and learn, learn, learn.
April 5, 2017 - The largest heavy equipment show in the country returns to Mississauga’s International Centre later this week. The National Heavy Equipment Show takes place Thursday, April 6th and Friday, April 7th, with 2017 marking its 20th anniversary edition.
The Ontario Canadian Rental Association distinguished itself March 22 with a convenient and content-packed day of learning and networking for equipment and event rental operators. Over 50 attendees took advantage of the exclusive educational opportunity in Guelph, Ont.
It was a bumper crop of new products in Orlando this year.
The Rental Show 2017 in Orlando, Fla., wrapped up on March 1 with some exhibitors reporting record sales and almost everyone using the same word to describe the attitude of buyers and sellers at the world’s largest equipment rental-specific trade show and convention — positive.

Coming Events

BC Regional Trade Show
January 19-20, 2018
Atlantic Show
February 10, 2018
The Rental Show
February 18-21, 2018
World of Asphalt
March 6-8, 2018
Canadian Rental Mart
March 6-7, 2018