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What is 113 years old and goes really fast? Answer: Raymond Brothers, the tent and event rental store owned by the supercharged Jacobs family in London, Ont.
The striking orange and black sign quickly becomes visible while driving up St. Amable, Que.,’s main street as it starkly contrasts with the day’s abundant snow fall. Cornering the intersection between the street and the small parking lot, a yellow mid-size John Deer loader and a pick-up truck rigged with a plow on the front bumper act as inanimate greeters.
If there’s one way to celebrate becoming the new president of the Canadian Rental Association, travelling to New Orleans for Mardi Gras is not a bad option.
With apologies to Thomas Wolfe, you can go home again. Rick Moss, formerly of downtown Toronto, currently of central Newfoundland, is a case in point.
Ralph Warner is all about having fun at the workplace. The owner of Kamloops, B.C.-based Warner Rentals, a nearly 40-year-old expanding equipment rental company, greets a writer with a huge smile, firm handshake and a lime green T-shirt that reads “Keep Calm and Rent On.”
It’s not every day that you see generators hoisted up in the air by cranes on the grounds of a rental business.
Once upon a time a young salesman and an old salesman were having a beer.
Just off the sometimes-treacherous Highway 99, about halfway between Vancouver and Whistler lies the town of Squamish.
Darren Kershaw is a bubbling pot of ideas. One wonders how he ever sat still long enough to pilot an aircraft in his days as a pilot for the former Canadian Airlines. Then again, maybe all that time looking out into the bright blue sky gave him an opportunity for deep thinking.
It must be quite a promising business that brings a Brazilian man to live in Winnipeg, you might be thinking while heading to an interview in the midst of a January polar vortex.
It began, like a lot of these things, by accident. “It started on the farm just north of Regina (in Southey) back in 1959,” says Don Flaman, of his family’s business, the Flaman Group.
Every successful company in this industry has the same secret to success: service. Great customer service is so important in the rental game that this magazine has the word right in its title.
February 9, 2015 - As an integral part of its award winning Sirius e, this unique e-commerce solution for rental asset management allows rental companies to manage their customers’ assets in addition to offering their own rental items. This solution is offering one central web site to place rental orders with availability management in real time and combines both equipment owned by their customers and their own.
Maximizing your metrics is the path to profits. These rental-specific software packages can help.
May 27, 2014 - Point-of-Rental Systems has designed an easier way for rental stores to stay up-to-date on prospective customers with its new module, SalesForceSync.
Solutions by Computer has introduced a new capability for its Enfinity rental management system that makes it easy to capture commitments from customers who are not physically present. Enfinity e-Sign is an electronic signature capability that can be used to confirm deliveries, process rental contracts and execute other documents over the Internet. Enfinity’s e-Sign functionality offers complete end-to-end signature tracking from the rental business to the customer’s handheld device or desktop system.
Mobile WorkForce from Point-of-Rental empowers workers on a jobsite as well as in the rental yard, capitalizing on their mobility.
Canadian rental businesses looking for a quick fix to an increasingly vexing challenge – getting their web presence to look good on all screen sizes, be it on smart phones, tablets or desktop PCs – may want to turn to YouTube.
May 1, 2013 – Point-of-Rental has begun releasing its Enterprise 2013 update. Currently being installed on a rolling schedule to users on software support, the software maker is calling Enterprise 2013 the most monumental update in Point-of-Rental’s 30-year history. The entire rental management software program has been converted to the Microsoft .NET Framework which has been a long laborious task.
Point-of-Rental’s latest software revision is the conversion of its award-winning enterprise software to Microsoft’s .NET Framework, today’s platform choice for application software. The updated software has a look and feel enhanced for tablets and touch devices with cleaner, sharper and easier-to-read displays.
There’s a lot that’s different about Parlour Coffee on Main Street in Winnipeg
Use these advanced software products to find efficiencies in your business.
QThru has announced the launch of its mobile platform: a new technology for retailers that enables shoppers to scan items with a smartphone as they shop, facilitating an incredibly efficient checkout from their phone. The QThru system has had a successful test market deployment in the Seattle area.
We live in an insanely speedy age of technological change, if you can catch a pause to think about it.
Feb. 24, 2015 - The American Rental Association's Rental Show opened on Monday in New Orleans with over 675 companies exhibiting including 75 first-time exhibitors. The opening session was well attended with football star Peyton Manning the keynote speaker. Once the show opened the aisles were jammed with attendees viewing the many new products on display.
Our interview with Darren Kershaw, owner of Special Event Rentals, moments after receiving recognition as Rental Operator of the Year at the Canadian Rental Mart.
John Fanjoy of Norton Saint Gobain talks about his company’s big presence at Canada’s rental show.
Jeff Hill of Billy Goat talks sod cutters with Canadian Rental Service editor, Pat Flannery, at the Canadian Rental Mart.
AE Sales general manager, Will Stayer, talks about some of the specialized equipment he brought to the 2014 Canadian Rental Mart.
Impressionist Tracey Bell brought the house down at the CRA BC banquet at the association's annual trade show, Jan. 24.
Feb. 18, 2015 - Master Promotions Ltd., producer of Expo Grands Travaux, has announced new dates for the next edition of this mammoth heavy equipment show, which takes place at the internationally renowned Olympic Stadium in Montreal.
Being a success in the rental industry takes leadership, perseverance and teamwork – which are three characteristics that describe Peyton Manning, the keynote speaker for The Rental Show 2015 in New Orleans.
June 27, 2014, Abbotsford, B.C. - Equipment owners, operators, and purchasers representing general construction, trucking, public works, utilities, aggregate production, road building and maintenance will congregate at the TRADEX grounds September 19-20, 2014 for the Pacific Heavy Equipment Show.
Shows are a great chance to show your support.
Jan. 26, 2015 - From the moment I stepped off the plane on Friday morning right through to when I flew back to Toronto on Sunday, the skies in Surrey, B.C. - home of the Canadian Rental Association BC trade show - treated everyone to a non-stop downpour. That, however, did not stop some 230 rental professionals from taking part in this annual event Jan. 23 and 24.
Jan. 22, 2015 - The Ontario Canadian Rental Association had its first meeting of 2015 in Brampton, Ont., hosted by landscaping equipment manufacturer, Vermeer. About 50 attendees gathered in Vermeer's service facility to enjoy a beverage and some networking before heading to the nearby Hilton Garden Inn for a beef and chicken dinner and an educational presentation on Kaizen business practices from Craig Nolan, one of Vermeer's continuous improvement experts.
Jan. 20, 2015 - A strengthened economy, growth in employment and lower gas prices at the pump, generating increased disposable income, all spell favorable news for consumers as well as the equipment rental industry in the United States.
Jan. 20, 2015 - The Canadian Rental Association has released details of its Annual General Meeting. The meeting will be held Monday, Feb. 23 at 4 p.m. in room 241 of the Ernest N. Morial Convention Centre in New Orleans, La. It coincides with the American Rental Association's Rental Show, happening Feb. 22 to 25.
Jan. 13, 2015 - Chris Wehrman, CEO of ARA will speak to the remarkable 50-year plus working relationship of rental members in Canada and the United States, through the CRA and ARA at the CRA Ontario Conference 2015.
A hearty “Hello” to all! I trust everyone had a safe and joyous holiday season.
As we head into the heart of winter, for many this is a season to catch our breath, reflect on the year gone by and plan for the challenges coming at us in the upcoming year.
Nov. 11, 2014 - The Canadian Rental Association Ontario Regulatory Affairs Committee has announced a new partnership with Fuels Learning Centre (FLC). In this partnership, FLC will be updating members on the recent changes to the B149 Propane Storage and Handling Code that affect those rental companies involved in the retail sale of propane. Committee chair Gord Ellis of HosePower Canada commented, “This strategic alliance with FLC will not only keep our members informed, but will do so in a timely manner, as the changes happen”. Through a series of CRA  Ontario Newsletter articles, FLC will detail recent changes to the code and the associated impact on rental companies. The first article in the series appears in the October CRA Ontario newsletter.
Nov. 10, 2014 - Canadian Rental Association members will be taking home some of the American Rental Association's top honours following The Rental Show in New Orleans next February. The ARA has announced Doron Broadfoot of The Rent-It Store in Saskatoon, Sask., will be awarded the Distinguished Service Award - the highest volunteer recognition award given by the ARA after the Rental Hall of Fame. Also, Paul Kenyon of Absolute Support Services in Toronto will be given the Outstanding Leadership Award for "superlative leadership at the grassroots level." Region 10 Person of the Year will go to Paul Ravary of Location Ravary in Laval, Que.
Oct. 29, 2014 - The Canadian Rental Association is kicking off a one-month campaign to bring awareness for the need of blood donations across Canada. The group is doing this in support of Atlantic local president Dale Pardy who is currently battling cancer. His wife, Sara, serves as the Atlantic local treasurer.
Oct. 16, 2014 - It was a merry crowd that dropped by the Canadian Rental Association national head office on Oct. 15 to see the new lair of Nathalie McGregor, executive manager, and Jenna Lansky, office assistant administrator, in Stoney Creek, Ont. Members enjoyed some beverages and finger food, then removed to nearby Grimsby, Ont., for a nice dinner and some updates from Ontario CRA president, Paul Potvin (White's Location Equipment Supply).
Feb. 26, 2015 - “These single-stage blowers are the only reason we can do this contract.”  Jeff Mitchell, the owner of Mitchell Property Maintenance in Millbank, Ontario, is beyond pleased with a customized REIST 2000 series snow thrower he has mounted on a fleet of ultra-compact Steiner tractors.
The goal of Canadian health and safety law is to protect workers from the risks inherent in the workplace.
Last month in this space I discussed rental contracts and the important elements that every contract should have.
It’s March and that means it is time for our annual focus on the party and event rental sector.
Your most regular customers probably never use social media. They are busy guys who spend their days on a job site or behind the wheel of a pickup truck and their evenings in front of the hockey game. Facebook, Twitter and the like are at best an occasional diversion, at worst, an annoying waste of time.
If you are anything like most owners of a business, you either inherited a form of contract or drafted one in haste because you had many other things on your to-do list.
I mentioned the price of oil last month and how nice it is for all of us to get a break at the pumps, even though it is not so nice for those of us attached to the industry that pumps the stuff out of the ground.
Everyone is concerned about the costs associated with hiring a lawyer. Choosing to pursue or defend a lawsuit comes at a cost and questions will naturally arise as to lawyer fees, disbursements and costs which will be associated with court proceedings.
As nice as it has been to see prices at the gas pumps below $1.20 in Ontario for the first time in a long time, I think we must spare a thought for our friends in Alberta.
This article will address the issue of your accounts receivable. Every business has them. Believe it or not, even law firms have accounts receivable!
As a charitable fad supporting the fight against ALS, the Ice Bucket Challenge is practically made for the rental industry.
It is tempting to throw away those loose papers that are polluting your desk or office, but you may want to think about how much each piece of paper matters to you before you do so.
Feb. 26, 2015 - Enerpac introduces its UltraSlim torque wrenches, designed to provide a robust, high-performance bolting solution in tight spaces that may not accommodate standard tools. Featuring a lean, stepped width design, UltraSlim torque wrenches can easily be mounted over bolts in narrow access applications. In addition to a compact size, UltraSlim wrenches provide superior accuracy with plus or minus three percent across the full stroke.
Feb. 24, 2015 - Linamar Corporation’s Skyjack Division unveiled the SJ86 T telescopic boom and a charitable campaign marking its 30th business anniversary at The Rental Show, hosted annually by the American Rental Association.
February 20, 2015 - Magnum, a leading designer and manufacturer of mobile power products, announced today that its product line has broadened with the introduction of the MLT6S light tower, MLT4000 SD solar hybrid light tower, and MMG45 mobile generator.
PG 820 RC is the world's first remote-controlled concrete floor grinder with Dual Drive Technology™. Compared to PG 820 the RC version enables significantly higher productivity and even better work results together with more ergonomic operation and effortless transportation to and from the work site. It also frees you to prepare the next set of tools, adjust hoses etc while the machine is running, which means better use of your time.
February 19, 2015 - Thompson Pump and Manufacturing is displaying their 6HT heavy duty, self-priming trash pump with a Final Tier 4 Diesel Isuzu engine at The Rental Show in New Orleans, LA February 23-25, 2015.
February 13, 2015 - Atlas Copco has added three new hydraulic breaker attachments to its Essential Case-Mounted (EC) range to fit 22- to 49-ton carriers. The new, Heavy Range breaker attachments – the EC 140 T, EC 150 T and EC 155 T – like the full line of EC breakers, give rental centers and contractors fast ROI by simplifying maintenance and operation.
Feb. 12, 2015 - A new remote-controlled floor grinder from Husqvarna makes its first appearance on the market! The PG 820 RC offers very high productivity, powerful performance, and outstanding ergonomics. It is easy to transport to and from the job site thanks to its long battery life.
February 11, 2015 - L.B. White Company, a  manufacturer of commercial and industrial heaters and torches, has introduced the Foreman 500DF indirect‐fired heater.
Feb. 6, 2015 - Doosan Portable Power has announced it will begin manufacturing airends for insertion in portable air products, starting with the introduction of the HR350 airend in March 2015.
February 5, 2015 - Doosan Portable Power, beginning with the P185 T4F air compressor, will begin integrating Doosan engines into its product lineup, enhancing machine performance, productivity and lifespan.
February 3, 2015 - Multiquip a manufacturer and supplier of products and solutions for the construction market, announces three new, concrete power trowels.
EDCO will debut 4 new products at the 2015 Rental Show. This includes the new self-propelled Tile Shark, and three new grinders: EDCO’s first direct-drive Grinder, a wedge-less Single-Disc Floor Grinder, and a heavy-duty Grinder/Concrete Polisher.
February 17, 2015 - Seco Group USA ( is unveiling its new 2015 model Goliath 4X4 rough cut mower during ARA’s The Rental Show, Feb. 22-25 in New Orleans.
Sept. 18, 2014 - CEAttachments, Inc.  has added a new EDGE Rotary Brush Mower – 72” High-Flow model to the lineup of mower attachments for any brand or model skid steer or track loader, just in time for Fal.
June 6, 2014 - The DSRM-200 Grass Trimmer has all the conveniences of a cordless unit, but built with the power of ECHO know-how featuring a 36V DC motor that provides more cutting power than lower voltage alternatives, and the standard 94 watt-hour Lithium-Ion battery provides extended run time.
April 4, 2014 - The Terramac RT9 multi-purpose crawler carrier is designed for customization and versatility to tackle a wide variety of asphalt, aggregates, concrete, construction, earthmoving, lifting, mining and utility applications. The largest mid-sized rubber track carrier that does not require special oversize permitting to transport the machine.
April 3, 2014 - John Deere Power Systems (JDPS) has introduced John Deere PowerSight, a new technology solution for John Deere diesel engines installed in OEM equipment. John Deere PowerSight represents another JDPS solution that provides reliable uptime and low cost of operation in off-highway applications.
A stump grinder can be a powerful attachment tool when mounted on a skid steer loader, but only when it is kept in peak running condition.
The Toro BC-25 brush chipper fits through a standard 36-inch gate to get to any project and generates fine mulch ideal for planter beds and walking paths.
If your rental operation serves rural customers or cottagers, you are probably already renting wood splitters.
Bandit Industries has introduced the new model 2550XP self-propelled stump grinder, available with up to 44 horsepower. Featuring beltless hydrostatic direct-drive and available with up to 44 horsepower, the Model 2550XP sets all-new standards for stump grinder production, reliability, chip containment, and low maintenance. Compared to similar stump grinders with traditional belt drive, the Model 2550XP typically has a significantly lower cost-of-ownership through reduced maintenance needs and less downtime.
Kioti Tractor has announced its entry into the subcompact tractor market with the launch of their highly anticipated CS2410 model tractor. This new tractor model increases sales opportunities for Kioti Tractor dealers throughout North America. Prior to the launch of the Kioti CS2410, the company primarily targeted homeowners with five or more acres of land. The CS2410 subcompact tractor is appropriate for homeowners with property sizes ranging from just under an acre up to five acres, possibly more.
Feb. 15, 2012 - The Toro Company has announced it has acquired certain utility and underground product assets of Astec Underground, a wholly-owned subsidiary of Astec Industries. Terms of the transaction were not disclosed. Through the acquisition, Toro has acquired Astec Underground’s equipment line of vibratory plows, trenchers and horizontal directional drills for the underground utilities market.
Renters can spend more time grinding stumps and less time adjusting belts with the new model 2250XP self-propelled stump grinder from Bandit Industries. The 2250XP uses a heavy-duty hydrostatic motor to directly power its 20-inch diameter cutter wheel. This eliminates the need for a clutch, jackshaft, drive belt, belt tensioning system and the many sheaves and bearings associated with those components. The result is a competitively priced stump grinder that requires significantly less maintenance than similar machines. Less maintenance means less downtime and lower operating costs, allowing the 2250XP to work longer with less investment in parts and labor.  
February 17, 2015 - Legend Brands engineers have designed the new Dri-Eaz Dragon® 3600 indirect-fired furnace for restoration industry – and to be the highest quality, most reliable and easiest to operate heater yet. 
February 17, 2015 - Sullair, a supplier of compressed air solutions since 1965, today announced its agenda for The ARA Rental Show. 
February 17, 2015 - Bobcat compact excavator owners can increase performance, profitability and productivity by adding the new Bobcat Depth Check system option — a grade control system.
February 5, 2015 - Configured to meet the rental market’s need for a low acquisition cost, high-performance backhoe, the Terex® TLB840R backhoe loader is designed to give rental business owners a more immediate return on investment without sacrificing performance or quality.
February 5, 2015 - Electric Eel has introduced the Model CT. It features unique variable speed motor control that gives the operator maximum cable control and exceptional cleaning power from 75 to 350 RPM with constant torque. Professionally engineered to clean 3/4" – 2-1/2" dia. drain lines up to 50 Ft., the Model CT is the counter-top drain cleaner to count on for top performance.
Dec. 12, 2014 - The new lightweight and portable PipeBench 170 from Exact Pipe Tools, Inc. provides proper support for pipe cutting where it is needed.
Nov. 13, 2014 - The Model R Drain Cleaning Machine from Electric Eel features a Flex Leader and an extra heavy-duty frame constructed of 1-1/4” steel tubing. The 12" Flex Leader helps negotiate bends and traps, and is now standard with the Model R Tool Set. The unit is designed to clean 3” - 6” diameter lines up to 100 feet with the unique TRI-MAX inner core cable — the toughest cable in the industry — available in 5/8” and 3/4" diameters. The Model R is powered by a heavy-duty 1/3 H.P. capacitor Baldor motor and utilizes easy “snap-lock” tool connectors. Belt Guard makes maintenance and repair faster and easier. This compact and rugged machine is ideal in situations with limited work space.
Sept. 5, 2014 - General Pipe Cleaners Easy Rooter and Easy Rooter Junior are easier to use. They now includes a patented chuck to secure the cable during operation. With just a quarter turn, the chuck tightens firmly on the cable to secure it while the machine drives the cable into the line. Then, the chuck can be released just as quickly to pull more cable from the drum. It's faster, safer, and easier to use than a thumb screw.
July 4, 2014 - The compact, yet powerful JM-1450 electric jet from General Pipe Cleaners uses high pressure water to clear drain lines clogged with grease, sand, sludge and ice. Thrust pulls the hose down the line, pressure cuts through tough grease stoppages, and water flow flushes it away for wall to wall cleaning action.
For the professional user, John Brooks Construction Equipment offers its flagship KEH3500GF, generating 3,500 pounds per square inch pressure at four gallons per minute.
May 12, 2014 - Electric Eel Mfg. has added a new screen cover to enhance the Ace and Ace 2 Pipeline Inspection Camera Systems. The heavy-duty cover has two distinct advantages: It closes to protect the monitor when in transit or storage, and flips up to act as a sun shield for viewing in bright sunlight.
Feb. 10, 2014 -  The new Gen-Eye Hot Spot Transmitter from General Pipe Cleaners makes pipe and utility locating easier than ever. The fully loaded 5-watt transmitter features four trace frequencies, and an LCD graphic display that indicates line resistance and current flow.
Wedding season approaches. Is your event rental fleet prepared with these top items?
March 10, 2014 - Quest Brands Inc is pleased to introduce their newest creation for the polyfence industry – Barricade Fence 4’ x 50’. The increased visibility of this design enhances safety, and sends a strong message to keep away from potential dangers beyond the barrier.
Anchor’s new F3 frame tent promises to make a big difference for tent rental operators.
Chad Struthers, vice-president of Warner Shelter Systems, has been in the tent business for 17 years. He started out as an installer, but was quickly promoted to supervisor then head of Warner’s rental and construction business. He started spending more time on operations in 2002, but moved into sales a year later.
McCourt Manufacturing, maker of rental-grade event furniture, announces its newest product: Ovation Dance Floor.
Event planners love to talk online about what they think is going to be the next big thing. Let’s listen in.
Video walls are growing in popularity by the day. Part of their appeal is how they inspire imagination. While static signs remind us of the past, video walls tell us the future is now and deliver the “wow” factor, whether for a company looking to convey an image of cutting-edge technology or a retailer elevating its brand.
Crown Verity has introduced a new economy hand sink, the CV-EHS. The non–heated hand sink is suitable for both outdoor and indoor applications that require an interim solution, for shared usage, or for locations where fixed plumbing is not an alternative.  
Schaefer Ventilation Equipment of Sauk Rapids, Minn., has announced the release of a new tent fan. The new fan, model number VK12TF-SPM-W, features an all white, pre-wired motor; a  longer cord at nine feet instead of five and an on/off switch on the cord.
Ergodyne has announced the expansion of the Shax portable work shelter series to include Shax 6094 tent weight bags. These new tent weight bags feature a patent-pending funnel design, allowing workers to easily fill the wide opening with up to 40 pounds of sand or dirt using any jobsite shovel.
The patent-pending Port Wall from NTI Global Events and Tents is an effective solution to heat or cool any event.
You might have to fight off the brides with this one in your inventory.

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