Minimize downtime

July 13, 2009 – When a tool is in for service, the work no longer needs to stop. Hilti Tool Fleet Management customers can receive loaner tools at no cost when their corresponding Tool Fleet Management tool is being repaired. The loaner service is an exclusive Hilti feature for qualifying Premium Tool Fleet Management customers.

A wide range of tools are eligible for the loaner service, including most hammer drills, demolition hammers, diamond core rigs and drills, rotating and pipe lasers, and select powder- and gas-actuated tools. Whenever a covered tool goes in for calibration or repair, the Tool Fleet Management customer can request a free loaner tool via express delivery to maintain jobsite productivity. When the repaired tool is sent back to the customer, a pre-addressed and pre-paid shipping label will be included for return of the loaner tool.

Innovative tool management designed to improve productivity is the basis of the Hilti Tool Fleet Management service. The first of its kind, the Hilti Tool Fleet Management service includes a comprehensive tool analysis, upgrades that don’t require a huge upfront investment, tool replacement, theft coverage and much more. The loaner service is the latest addition to this service offering.

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