Nissan Forklift launches online parts portal

January 20, 2012 – Nissan Forklift recently launched NFCdirect.com, a
new online portal for Nissan Forklift’s dealers and other partners.
NFCdirect.com allows Nissan Forklift to provide more personalized
content to its partners and simplifies many online processes. The system
makes ordering easier by allowing users to make complete orders from
their own spreadsheets by uploading an Excel file instead of
individually ordering each item needed. It also offers one-click
reordering, making it simple to order items that require frequent
restocking. Its real-time inventory status reduces back ordering and
helps dealers to stock parts more efficiently.

Some features of the new system include: an all-in-one search tool,
activity overviews, order status and history summaries, price quote
histories, an embedded parts catalog, direct upload of quotes and orders
from the dealership’s business system, and part recommendations.

NFCdirect.com replaces the former individual online catalog and parts
ordering systems, NicWeb and NicSmart.

Includes an all-in-one search tool, activity overviews, order status and history summaries, price quote histories, an embedded parts catalog, direct upload of quotes and orders from the dealership’s business system, and part recommendations.

“E-commerce is not simply about selling online. It’s about
delivering a consistent brand experience across all customer
touchpoints,” said Steve Cianci, director of marketing and product
management. “NFCdirect.com allows Nissan Forklift to
deliver that consistent, customer-rich shopping experience to our
dealers and partners alike through relevant content, simplified ordering
and specialized promotions.”

“NFCDirect.com is very user friendly,” commented Amy Horner, parts
analyst at North Coast Lift Truck. “It is a huge plus to be able to
immediately see stock levels. It enables us to provide better customer
service.”

Nissan Forklift, a wholly owned subsidiary of Nissan
Motor Company, designs, manufactures and supports a complete line
of material handling equipment.
Headquartered in Marengo, Ill., Nissan Forklift has a network of more
than 100 authorized dealerships with over 225 locations across North,
South and Latin America, as well as additional worldwide locations.

Related links
Nissan Forklift