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New face at Kioti

medeiros_smallApril 19, 2011 - Kioti Tractor is pleased to announce the appointment of Eugene Medeiros as director of product support. Medeiros will be responsible for overseeing Kioti’s entire North American after-sale support operation, including parts, service, training and warranty in addition to a number of optional feature assembly operations.


April 19, 2011
By Kioti Tractor

April 19, 2011 – Kioti Tractor is pleased to announce the appointment of
Eugene Medeiros as director of product support. Medeiros will be
responsible for overseeing Kioti’s entire North American after-sale
support operation, including parts, service, training and warranty in
addition to a number of optional feature assembly operations.

In his new post at this fast-growing Wendell, N.C., tractor and
UTV manufacturer, Medeiros’ main goal will be to drive Kioti’s already
highly regarded product support to the next level.  In order to meet
these goals, he will be tightening up parts fill rates, increasing
training levels at the company’s Kioti University and developing the new
programs necessary to satisfy and exceed the demands of a growing
dealer network and the markets these dealers serve.
 

 medeiros_small 
 Eugene Medeiros


 

Medeiros will also be actively involved in plans for expanding Kioti’s
growing assembly areas and storage facilities, as well as the launch and
marketing of Kioti’s own line of lubricants and other aftermarket
products.
 
Medeiros comes to Kioti Tractor with over 35 years experience in support
positions from national parts manager to vice-president of operations
for such companies as Massey-Ferguson, Kubota, Komatsu,
Eagle-Picher, Reliable Tractor and McCormick. This wide range of
customer support experiences will enable him to move the company quickly
to achieve both short- and long-term product support goals.

 


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