Ingo Schiller promoted at Manitowoc
By Manitowoc Crane Care
Sept. 13, 2013–Manitowoc Cranes has named Ingo Schiller as executive vice-president of its Manitowoc Crane Care customer support division. Ingo will also continue with his current responsibilities as senior vice-president of global marketing and product development on an interim basis. As before, Schiller will report directly to Eric Etchart, president and general manager of Manitowoc Cranes.
By Manitowoc Crane Care
Sept. 13, 2013 – Manitowoc Cranes has named Ingo Schiller as executive vice-president of its Manitowoc Crane Care
customer support division. Ingo will also continue with his current
responsibilities as senior vice president of global marketing and product
development on an interim basis. As before, Schiller will report directly to
Eric Etchart, president and general manager of Manitowoc Cranes.
|Ingo Schiller of Manitowoc Cranes|
Etchart said Schiller’s knowledge of Manitowoc’s products
and its customer base made him the perfect choice to run Crane Care.
“Over the past three or four years Ingo has immersed himself
in the Manitowoc product line and developed a strong understanding of our
customers’ needs — and that naturally extends to how best to support them,” he
said. “He is well-known and well-respected both within Manitowoc and among our
dealer network and customer base, so I’m sure he will have no problems in
driving Crane Care on to even bigger and better things.”
Schiller, who joined Manitowoc in 2008, takes over from Bob
Hund, who has moved to Manitowoc Foodservice as its president and general
manger. Prior to his role as SVP of global marketing and product development,
Schiller was senior vice-president of sales and marketing for Manitowoc Cranes
Americas and before that occupied numerous other roles within the company.
He has a long and distinguished career in the crane industry
including many years at Liebherr, where he served as EVP of sales for Liebherr
Americas. He will continue to be based at Manitowoc’s facility in Shady Grove,
Pennsylvania, but will travel extensively.
Schiller said he looks forward to building on the strengths
of Crane Care and cementing its place as the leading after-market service for
customers in the lifting industry.
“I believe that with our parts delivery program, 24/7
contact centers and highly skilled service staff we have one of the best
offerings in the business,” he said. “Yet we’re conscious of the fact our
industry is changing and we have to evolve as our business grows. I want us to
continue to expand our EnCORE refurbishment operation to more international
markets, and continue to assess the latest technology to see how best we can
provide a service that outperforms the competition.”