Canadian Rental Service

Features Podcast
Counter Talks episode #11: The Human Side of Service – Russ Dantu


July 24, 2020
By Canadian Rental Service

Canadian Rental Service At Your Service columnist Russ Dantu gets at the things that keep your customers coming back. He and Pat discuss big box versus Mom and Pop approaches, automation, relationship building and more. Everyone says they have the best service in the business…but they can’t all be right, can they?