I think we can all agree that senior leadership involvement in health and safety is critical when it comes to achieving desired health and safety results, however, in the illustrious words of Noam Chomsky, “People don’t know what they don’t know.” When senior leadership – directors, managers and supervisors (yes, supervisors) – is not well informed of the state of health and safety or the communication network within an organization it becomes more reactive than proactive.
What happens when customers leave and you aren’t sure why? Maybe they were only your customer because of a one-time special project. Maybe they closed their business and therefore don’t need your services.
I’m reading a book called Lost Connections by Johann Hari. It’s about depression and anxiety and explores some reasons why these problems are growing so fast in recent decades, especially in developed countries. Hari discusses a number of interrelated possibilities, but one part in particular caught my eye as being relevant to employers everywhere.
A customer we’ll call “W.R.” came to me as a referral from a business coach I have known for about 10 years. I thanked her and went to work with the new customer. Something seemed a bit strange right from the beginning as he was hesitant to divulge who he had dealt with before, even though he was very unhappy with the results. When I see a red flag, I always investigate.
At the time of this writing the federal budget just dropped and it’s generally good news for the rental industry. The headline item was a shared equity mortgage program for first-time home buyers that could see lower-income buyers get as much as 10 per cent of the value on an interest-free basis.
Mar. 25, 2019 - With tariffs continuing to take a toll on U.S. businesses, farmers, communities, and families across the country, a new report released by IHS Markit outlines the impact of tariffs on the equipment manufacturing industry and the broader U.S. economy.
We’ve all heard it many times before. Those words or lines that employees are told to use on us by their superiors, whether they are in telephone sales or face-to-face. Is this a good thing? Do you find it annoying?
There’s a guy I’d love to hear talk leadership: Bill Belichick, head coach of the NFL’s New England Patriots. I wonder what he charges?
Feb. 13, 2019 - The Ontario government recently announced plans to change the Joint Health and Safety Committee (JHSC) Certification Training program standards.
The world is changing; rental businesses are using data to operate faster and more efficiently than ever before. As time goes on, data will become more and more powerful in the rental industry. To help rental stores better understand how data can create value and drive business growth, Genie invites customers to ask questions and get answers about accessing, utilizing and leverage data during its upcoming “Ask Me Anything” (AMA) event, January 29–February 1, 2019. The event will start with a special announcement on January 29th at 1:00 p.m. ET/10 a.m. PT, streaming on the Genie® Aerial Pros AMA Event page, with the AMA following immediately after. Ahead of this event, Genie encourages customers and key stakeholders to watch a brief video presentation, which can be accessed through the Genie AMA Event Presentation.
CRA Manitoba golf
August 22, 2019
CRA BC golf
September 6, 2019
CRA Ontario golf
September 17, 2019
ICUEE The Demo Expo
October 1-3, 2019
CRA Ontario Conference
November 7, 2019
The ARA Show
February 9-12, 2020