A comprehensive suite of support
July 31, 2009 – Doosan Infracore America has launched Doosan Elite Plus to provide customers with comprehensive product support solutions that help increase productivity.
July 31, 2009 – Doosan Infracore America has launched Doosan Elite Plus to provide customers with comprehensive product support solutions that help increase productivity, reduce downtime and improve the customers’ bottom line.
“Doosan Elite Plus is tailored to fit the needs of our customers by providing solutions that reduce owning and operating costs and maximize uptime,” says Michael Stanley, president/COO Doosan Infracore America. “In today’s tough economy, we recognize that our customers are working harder than ever to meet demands. With Doosan Elite Plus we provide customers the peace of mind they need to focus on their business.”
Doosan Elite Plus is a product support program designed to protect and enhance resale value and help the customer control costs. Doosan’s repair-before-failure approach allows customers to manage cash flow. It offers support programs such as Doosan Elite Assurance, an extended warranty program, preventative maintenance programs, Doosan GPS, Doosan’s Component Oil Analysis Program, Remanufacturing and All-Makes parts and attachments. Each one of these programs can be used separately or as a comprehensive product system for a customers’ fleet.
“The cost of doing business today is expensive, and Doosan Elite Plus provides tools that help prepare the customer for the unexpected, which reduces owning and operating costs,” says Brian Myers, Doosan Elite Plus program manager. “Our programs, such as extended warranty and All-Makes parts, provide customers a one-stop-shop for all their product needs at reduced rates. It all adds up to improving the customers’ bottom-line.”