Improve Performance with Charter Software’s November ASPEN Release

The enhancements are available with the November ASPEN release (v. 6.11.11), and include the following:

* Bobcat/Doosan Flat Rate Times are now supported in ASPEN, enabling dealers to provide more accurate estimates that increase customer satisfaction. Additionally, dealers can better assess their service technician’s productivity and improve profit margins. Charter Software is one of the few business systems who provide this information.

* With the November release ASPEN also supports integration with the new United OPE Flat Rate Guide, which allows users to populate work orders with OPE flat rate repair times and report back actual times to the Guide.

* ASPEN’s Mahindra Parts Order Submission integration eliminates the need for re-keying data, reduces lost orders, and results in higher order accuracy and time savings. Charter Software is committed to their relationship with Mahindra, and plans to continue working with them on other integrations.

* Support for PMPro and JD Parts Advisor was also updated in ASPEN, since both moved to a dynamic, web-based system from information previously installed from DVDs.

Charter Software views their strong partnerships with leading manufacturers as a key component to their customers’ success. “Many OEMs are actively investing in IT initiatives that connect their back-end systems with business systems that their dealers use. ASPEN’s architecture and our close relationships with OEMs like Doosan/Bobcat, John Deere, Mahindra and the like allow us to react quickly to new initiatives so that the dealers can streamline their transactions as much as possible to provide a competitive edge over other area dealers,” said Anne Salemo, Charter Software President/CEO.

For more information on Charter Software please visit: http://chartersoftware.com/